Trust, built in

We protect your data, so you can focus on growing your clinic

This page explains what we collect, why we collect it, and how we keep it secure. We keep things clear and practical, so you can make informed decisions.

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Last updated: August 12, 2025

1. What data we collect

We collect only what we need to run the service and improve clinic workflows, including:

  • Directly from you, name, email, phone, billing info, account credentials, and support messages
  • Automatically, device and browser info, IP address, cookies, performance and usage data
  • From partners, payment processors, analytics and optional marketing providers

2. How we use your data

  • To deliver the HeyNia service, process payments, and manage accounts
  • To communicate key service updates, support messages, and billing notices
  • To analyze product usage, improve features, and monitor performance
  • To detect and prevent fraud, and secure customer data

3. How we share data

We share data only with trusted providers who operate under contract and data protection obligations. This includes cloud hosts, payment processors, and analytics providers. We do not sell personal data.

4. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your data. To exercise these rights, contact hey@heynia.com.

5. Cookies and tracking

We use cookies and similar technologies for performance and functionality. You can control cookie settings in your browser, and opt out of targeted ads via device or browser signals.

6. Children

Our services are not intended for children under 16. If you believe personal data from a child was collected, contact us to request removal.

7. Security and retention

We use industry standard technical and organizational safeguards to protect data. We retain data only as long as needed to provide the service, or to meet legal obligations.

Contact and compliance

If you have privacy questions, data requests, or compliance needs, email hey@heynia.com, or use the demo link to schedule a walkthrough.

This document is a concise privacy notice for HeyNia customers and website visitors. For full legal terms, or jurisdiction-specific disclosures, contact our team.